Property Management

Azul Property Management is dedicated to providing the most comprehensive Property Management solutions available to homeowners in Playa del Carmen. We understand that is our privilege to serve you and we strive to make every homeowner happy they chose us as their Property Management Agent. Our objective as a Property Management company is to provide our clients the peace of mind and assurance that their property will be treated and looked after as our own. We are the newest and best concept in rentals and property management in Playa del Carmen.

BILL PAYMENT

Payment of regular bills including water, electricity, and Homeowners Associations fees, Property Taxes, Bank Trust Fees and others will be paid on behalf of the homeowner.

POOL MAINTENANCE

Pool Maintenance is so much more than skimming leaves and adding chlorine tablets. We provide you friendly, professional and reliable service. Our team is licensed and experienced in all facets of swimming pool cleaning and maintenance services.

HOME INSPECTIONS

Azul Property Management team will visit the property once a week. Inspections shall include but is not limited to airing out of the property, toilet flush, running of water taps, verifying the correct functionality of all appliances, detection of maintenance needs. Azul Property Management will coordinate and supervise all minor maintenance projects as well as provide access to the property for repair, pest control and/or delivery persons.

HOUSEKEEPING SERVICES

Azul Property Management housekeeping staff, recognizes the need for the highest level of housekeeping services both for Homeowner satisfaction, as well as for overall maintenance of the home. Housekeeping Services are performed as required and as requested (Daily Cleaning, Check - In, Check Out, Weekly Cleaning, and Deep Home Cleaning). (Housekeeping Services required a 48 hours advance notice).

PREVENTIVE MAINTENANCE

Azul Property Management created the completest Preventive Maintenance Program with the assistance of our Engineering experts. We gathered information not only on manufacturers' manuals, but also from the official service providers. On this program, you will be able to not only identify what are the recommendations from the manufacturers, but to work with your home manager to submit the occurrence of every maintenance service per appliance you need. We work with the homeowner to develop a preventive maintenance program to fit their specific needs.

MAINTENANCE/ENGINEERING SERVICES

Any time a problem is found and/or something requires repair, Azul Property Management team will send their Maintenance - Engineering Team to take care of the problem*. Azul Property Management will/can handle, will coordinate all repairs or part replacements, these repairs, replacements, special projects, etc; will be monitored by Azul Property Management team. Our goal is to keep your properties in top condition and safe at all times. *All Repairs, Maintenance, replacement supplies and parts are billed separately in your statement. *All repairs and maintenance will require the Homeowner's prior approval, unless it is deemed an "Emergency Repair" such as flooding, security or emergency issues, etc.

SPECIAL PROJECT

Azul Property Management is always available to oversee and assist in coordinating all large repairs, remodels or construction projects to be performed at your home. Most of these special projects are made by our own Engineering department, but in some cases we will obtain bids or cost estimates for your review. We work with the best suppliers in Playa del Carmen.

PEST CONTROL

Pest control will be performed on a regular basis prior owner´s approval.

HURRICANE AND STORM PREPAREDNESS

In the event of a hurricane, Azul Property Management will provide hurricane preparation assistance. This service includes shielding appliances and furniture by moving them to a protected area(s), cleaning all drains prior to storm and ensuring that exterior items are stored to prevent window breakage. Azul Property Management does not charge extra for Storm preparations, there is a charge only in after storm clean up or repairs (if necessary).

ADDITIONAL SERVICES AVAILABLE

AIRPORT TRANSPORTATION

IN-HOME CHEF SERVICES

We work with the best private chef´s in Playa del Carmen. They provide different services for homeowners participating with us in the comfort of your own home.

GROCERY
SHOPPING

You can choose to have your fridge stocked with food and beverages for your arrival or guest arrival for a minimum fee.